Shipping Policy

*all pricing in U.S. dollars

U.S. Domestic Shipping

All orders are filled within 24-36 hours of receipt, provided they are approved to ship. Shipments will not be processed on Saturdays, Sundays, holidays, or during any event that would cause our facility to close (acts of God, severe inclement weather, etc.).

Orders are shipped using either UPS/USPS or a combination of both.
Orders should arrive within 3-5 business days after tracking is issued.

 

International Shipping

International orders up to 4 pounds take an average of 10-14 business days to deliver.

 

Please note: Shipping costs are not landed costs. Customers are responsible for any applicable duties, taxes or fees imposed by their country or the carrier on their behalf to get the package through customs. International customers are responsible for all applicable duties and taxes. Please check with your local customs office for detailed information. Customs, import duties (if any) and local taxes are assessed when the package arrives in your country. These additional fees are the responsibility of the recipient. It is our policy not to lower values of goods shipped.  To calculate your Import Duty and Taxes please use the calculator here


If you or your country's customs rejects your shipment, or your package is deemed as undeliverable by the shipping company for any reason, we will refund you for the refused items once they are returned to us in re-sellable condition; however, you are responsible for your shipping charges plus any other fees that may apply. If additional fees do apply, they will be taken out of your refund. If you feel the error is due to a mistake on the part of the shipping company, you will have to speak with them directly about getting your fees refunded.